Get Help

It's GREAT that you're here! And GOOD that you have found us!

Projekt Ankommen is a non-profit organisation and offers various services for refugees from different countries in Dortmund. All services are organised and supervised by volunteers. They are free of charge for the participants. However, your registration for one (or more) of the offers is binding – that means: if you have registered for it, you should really participate (regularly).

Women's Group

An offer ONLY for women and their children. Every Friday from 11 am to 1 pm at our bureau in Elisabethstraße 5. A good opportunity to meet in a relaxed setting, exchange ideas, practise speaking German or go on excursions together. If you are interested just write an email to


We bring refugees and Germans together. Those interested can contact us at 0177/6261793 or Our volunteers would like to be contact persons for various kinds of help in everyday life. For example, they can support you in your dealings with the authorities (e.g. Social Welfare Office/Youth Welfare Office/Job Centre) or accompany you to the office if necessary. Perhaps you can arrange to go on trips together from time to time. And of course you can always practise speaking German with your mentor...


Are you looking for special doctors, do you need therapy or certain medicines? Do you have general or specific questions about medical care and health insurance in Germany? Just contact us!
Phone: 0171/6879609


For older refugees (50 years and older) we offer a special German course once a week - every Wednesday for Farsi speakers, every Thursday for Arabic speakers. If you are interested, write to us at

Events and activities

We do many nice things together! We go climbing, horse riding, visit a museum or have a picnic in the countryside. We will inform you about the next events here, on Facebook and Instagram.

"Coffee with Friends"

Every third Sunday of the month there is fun and games for children at the Mothers' Centre in Dortmund-Dorstfeld (Hospitalstraße 6, 44149 Dortmund). Adults can chat over coffee and cake. We will inform you about the respective time here, on Facebook and Instagram.

Cooking Group

Four times a year, we cook a delicious meal together according to the season or from different countries. In order to be able to buy the right amount of food, you have to register in advance via or Facebook.

Work and Education

We support you in your job search and help you with your application documents. Contact us - preferably by email to our work and education team - and you will get an appointment for a personal meeting.
You can find more information about us on Facebook and Instagram. On Facebook we have a group for refugees and our members. Just search for „Networking Projekt Ankommen“. Here you can find a lot of information about our work and the city of Dortmund. Do you have general questions? Then send us an email at or call us on 0176/43697149. We’ll make time for you. It’s GREAT that you’re here! And GOOD that you have found us!